Delivering Energy-Efficient HVAC Solutions for a Comfortable Tomorrow
At Gas Mark 1, we are a family-run business with a reputation for providing high-quality domestic heating and plumbing services in the local area. Established in 1993, we have built a strong foundation on quality installations, great value for money, and a dedication to professional and friendly customer service.
Our Services
We offer a comprehensive range of installation and maintenance services, including boiler and central heating installations, plumbing and heating maintenance, breakdowns, and repairs, fireplace installations, complete bathroom installations, kitchen, and bedroom installations. Our team of experienced and Gas Safe registered engineers are dedicated to providing hassle-free installations and top-quality customer service.
Central Heating and Boilers
Our central heating and boiler installation services include the installation of new boilers, central heating systems, radiators, underfloor heating, solar water heating, and thermostats and smart controls. We also offer boiler servicing, maintenance, and repairs to ensure your appliances are safe and working effectively.
Fireplaces and Appliances
We offer a complete design, supply, and installation package for fireplaces, including gas fires, electric fires, surrounds, and stoves. We also have a large range of kitchen appliances available to be supplied and fitted by our team.
Kitchen, Bedroom, and Bathroom Installations
Our dedicated installation teams can provide you with your dream kitchen or bedroom, and our experienced installation teams carry out bespoke bathroom installations to suit every taste and style.
Servicing and Maintenance
Our servicing and maintenance services include central heating system diagnostics and repairs, fires, cookers, as well as upgrades and power flushes. We also offer plumbing maintenance and repairs, including emergency plumbing leaks, blockages, fitting sinks, shower pumps, tiling, and plastering.
About Our Team
At Gas Mark 1, we pride ourselves on our team of experienced engineers and installers who are dedicated to providing high-quality installations and top-quality customer service. Our showroom is located at 15-21 Market Street, Watford, Herts, WD18 0PA, and we cover areas including Watford, Rickmansworth, Croxley Green, Chorleywood, Hemel Hempstead, St Albans, Harpenden, Berkhamsted, Beaconsfield, Tring, Luton, Amersham, Chesham, High Wycombe, Hatfield, Edgware, Harrow, Stanmore, Kenton, Uxbridge, North West London, Barnet, Welwyn, Wembley, and Hampstead.
Company Overview
Gas Mark 1 is a gas and plumbing services company that has received mostly positive reviews from its customers. The majority of reviewers have praised the company's professional and courteous engineers, efficient service, and high-quality workmanship.
Positive Aspects
- Professionalism: Many reviewers have praised the company's engineers for their professionalism, friendliness, and competence.
- Efficient Service: The company's efficient service, including prompt response times and tidy workspaces, has been highly appreciated by customers.
- High-Quality Workmanship: Gas Mark 1's workmanship has been consistently praised for its high quality, with customers expressing satisfaction with the company's installations, repairs, and maintenance services.
Negative Aspects
- Poor Customer Service: A few reviewers have expressed disappointment with the company's customer service, citing instances of disinterest and unresponsiveness to customer complaints.
- Overcharging: Some customers have accused the company of overcharging for services, particularly in cases where customers were not provided with clear quotes or were billed for unnecessary work.
Conclusion
Overall, Gas Mark 1 has a strong reputation for providing high-quality gas and plumbing services, with a majority of customers expressing satisfaction with the company's work. However, there have been some instances of poor customer service and alleged overcharging, which the company could improve upon to provide a better experience for its customers.
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