Your comfort, our priority
TWF Air Conditioning Services is a leading air conditioning company based in Hertfordshire, specialising in the installation, maintenance, and repair of air conditioning systems for residential and commercial properties across London, Hertfordshire, and the Home Counties. With over 10 years of experience, our team of experts pride themselves on providing high-quality, cost-effective, and energy-efficient solutions tailored to our clients' specific needs.
Our Services
At TWF Air Conditioning Services, we understand the importance of a well-functioning air conditioning system, which is why we offer a comprehensive range of services to ensure your system operates at its best. From initial site surveys to design, installation, and maintenance, our team will work with you to provide a bespoke air conditioning system that suits your exact requirements and budget. Our services include:
- Installation of air conditioning systems for residential and commercial properties
- Repairs and maintenance services to ensure your system operates at maximum efficiency
- Portable air conditioning unit installation and maintenance
- Free site surveys to assess your property's specific needs
- Design and installation of bespoke air conditioning systems
- 24-hour response service for emergencies
Our Expertise
Our team of experts has many years of experience in installing and servicing air conditioning units, ensuring that each project is tailored to your needs. We are approved installers of major air conditioning brands and are fully accredited with the F gas Certification and Refcom registered. We take pride in our quick response times, with a 24-hour response service available for emergencies, and a guaranteed service within 12 hours for our maintenance package clients.
Why Choose TWF?
At TWF Air Conditioning Services, we pride ourselves on our commitment to providing high-quality, cost-effective, and energy-efficient solutions to our clients. Our team of experts will work with you to identify the best air conditioning system for your property, ensuring that your specific needs are met. Our quick response times, value for money, and expert knowledge make us the ideal choice for your air conditioning needs.
Excellent Customer Service and Installation
The reviews for TWF ACS are overwhelmingly positive, with all customers giving 5-star ratings. Customers praise the company's professionalism, tidiness, and competitive pricing. The installation process is described as smooth and efficient, with some customers commenting on the quick response time from the team. Terry, the team leader, is specifically mentioned for his expertise and friendly demeanor.
Installation and Maintenance
The company's installation services are highlighted as a major strength, with customers praising the cleanliness and minimal disruption caused during the installation process. The air conditioning units are installed quickly and efficiently, with some customers reporting that the installation was completed in as little as 4 hours. The team is also praised for their expertise and ability to resolve issues promptly.
Unreliable Service
However, one customer had a negative experience with the company, giving a 1-star rating. The customer reported that the air conditioners stopped working after being serviced, and that the company advised upgrading them despite initially servicing them. The customer also reported being charged for a gas top-up despite being told it was not necessary. The company failed to send a quote for new air conditioners as promised, leaving the customer feeling unreliable.