Your local heating experts for a warm and efficient home
At Blue Flame Central Heating Ltd, we pride ourselves on being a family-run business with over 20 years of experience in providing high-quality plumbing and heating services to our valued customers. Our philosophy is simple: to provide exceptional service, expertly delivered, with a commitment to customer satisfaction. Our team of experienced engineers has worked directly for major boiler manufacturers, ensuring that our engineers are some of the best in the field.
Our Services
We offer a wide range of services, including boiler servicing and repair, central heating repairs, plumbing repairs, and landlord gas safety certificates. Our services are designed to save you time, money, and stress by providing you with peace of mind that your heating system is running efficiently and safely. Our expert engineers are on hand to provide emergency callouts, and we guarantee a same-day response. We are proud to be a part of the Which? group and are recommended by most boiler manufacturers on their "local expert" search.
Our Expertise
Our engineers are highly experienced and fully trained to work on all types of boiler brands, including Vaillant, Glowworm, Worcester Bosch, and Baxi. We have a proven track record of fixing 90% of boiler, plumbing, and central heating issues within the first hour. We offer a 12-month guarantee on all workmanship, and our call centre is available 24/7 for all plumbing and heating emergencies.
Our Commitment
At Blue Flame Central Heating Ltd, we are committed to providing exceptional service, expertly delivered. Our business is built on a foundation of trust, transparency, and customer satisfaction. We believe that our customers deserve only the best, and we strive to deliver that with every job we take on.
Why Choose Us?
With over 20 years of experience, we are a trusted and reputable business with a proven track record of providing high-quality services. We work closely with major boiler manufacturers, ensuring that our engineers are some of the best in the field. Our services are designed to save you time, money, and stress by providing you with peace of mind that your heating system is running efficiently and safely.
Get in Touch
If you are looking for a reliable and professional plumbing and heating service, look no further than Blue Flame Central Heating Ltd. Contact us today to schedule a service or repair, and experience the difference that our expert engineers can make.
Service and Quality
Blue Flame has received overwhelmingly positive reviews. Customers have praised the company's excellent service, professionalism, and friendliness. Stuart, the engineer, has been particularly commended for his expertise, punctuality, and ability to explain complex tasks in a clear and concise manner.
Technical Issues and Communication
However, some customers have expressed frustration with the company's communication and response times. One customer had to wait over three months for certification on a boiler installation, and another customer experienced delays and lack of communication regarding the resolution of issues.
Prices and Value
The majority of customers have been satisfied with the prices they were charged for the services provided. Some customers have noted that the prices were competitive and reasonable, while others have appreciated the transparent and quoted pricing structure.
Conclusion
Overall, Blue Flame seems to have a strong track record of providing excellent service and quality work. However, some customers have experienced issues with communication and response times. It is essential for the company to improve its communication and technical capabilities to maintain its high level of service.
