BIG ENOUGH TO LEAD, SMALL ENOUGH TO CARE
The Heating Expert is a family-run central heating and plumbing business based in Ticknall, serving the Burton and Derby areas. We pride ourselves on doing the best job for the best price. With over 30 years of experience in the industry, our team is dedicated to providing top-quality services to homeowners, landlords, and business owners.
Our Services
We offer a wide range of services, including gas central heating installations, repairs, and servicing. Our team of qualified Gas Safe Registered engineers can install energy-efficient boilers, smart heating devices, and wireless thermostats to help you cut your energy bills. We also provide plumbing services, including boiler repairs, servicing, and installation of bathroom fixtures.
In addition, we offer Landlord's Gas Safety Certificates for all gas appliances, ensuring that your property meets the required safety standards. Our team is committed to providing a professional and reliable service, with a focus on quality, safety, and customer satisfaction.
Our Expertise
Our owner, Paul Knight, has over 31 years of experience in the industry, including 23 years as a Technical Heating Advisor with British Gas. Paul is dedicated to ensuring that every installation meets the highest standards, and is committed to providing a personal service to each and every customer.
Why Choose Us
At The Heating Expert, we understand the importance of providing a reliable and efficient service. That's why we offer a free, no-obligation quote for all works, from a new or replacement gas central heating boiler to a full new heating system. We also provide a 10-year warranty on Worcester Bosch boilers, giving you peace of mind and protection for years to come.
Overall Experience
The overall experience with the Heating Experts has been overwhelmingly positive. Customers have praised the team's professionalism, attention to detail, and excellent communication skills.
Quality of Work
The quality of the work carried out by the team has been consistently high, with customers praising the neat and tidy pipe work, meticulous explanations, and thorough completion of tasks.
Team Performance
Individual team members, including Paul, Heath, and Charlie, have been praised for their friendly, informative, and trustworthy approach. Customers have appreciated their ability to explain complex issues in a clear and concise manner.
Communication and Customer Service
The team's communication and customer service skills have been highlighted as exceptional, with customers appreciating the regular updates, prompt responses, and willingness to answer questions and provide guidance.
Competence and Expertise
The team's competence and expertise have been evident in their ability to diagnose and resolve complex issues, provide high-quality solutions, and offer valuable advice and guidance.
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