Transforming bathrooms, transforming lives
Martin Melville Plumbing & Heating is East Anglia's premier provider of premium heating solutions and high-end range cookers. Established in 1989, we combine decades of expertise and unwavering commitment to delivering exceptional customer service.
Our Expertise
With extensive experience in both residential and commercial properties, our skilled engineers are certified and equipped to handle all your heating and plumbing needs. We offer a comprehensive range of services, including:
Heating Solutions
- Installation and maintenance of Gas and Electric Boilers
- Repair and servicing of Wood-Burning Stoves and Fireplaces
- Supply and installation of Multi-fuel and Wood-Burning Stoves
- Chimney Systems and Fireplaces
Range Cookers
- Comprehensive servicing and repair of all major brands
- Free range cooker test drives and expert recommendations
- Wide selection of high-end Aga, Rayburn, and Everhot cookers
A Family-Run Business with a Personal Touch
As a family-run business, we pride ourselves on providing personalized and attentive service to every customer. Our friendly and knowledgeable staff are always happy to answer your questions and address your concerns. We understand the importance of creating a warm and inviting home, and we are committed to delivering tailored solutions that meet your specific needs.
An Extensive Product Range
Our showroom features an extensive display of wood-burning stoves, accessories, and a stunning cookshop showcasing a wide range of Aga and Rayburn cookware. We also offer a comprehensive selection of high-quality gas and electric fires, chimney systems, and fireplaces.
Choose Martin Melville Plumbing & Heating for
- Experienced and certified engineers
- Unwavering commitment to customer service
- Wide range of high-quality products and services
- Personalised and tailored solutions
Positive Experiences
The majority of customers have had extremely positive experiences with Martin Melville, praising their professionalism, politeness, and attention to detail. Many reviewers have commented on the thorough explanations provided, the tidy work, and the willingness to go the extra mile to ensure the customer is satisfied. The installation process is often described as smooth and stress-free, with customers expressing gratitude for the clear communication and prompt follow-up service.
Negative Experiences
However, a few customers have reported frustrating experiences, citing poor communication, long wait times, and difficulties in getting in touch with the company. One reviewer had to call over 20 times to book a service, and another experienced a similar issue when trying to schedule a service for a broken Aga. The lack of a prompt response and the difficulty in getting hold of someone to answer phone calls or respond to emails has left a few customers feeling disgruntled.
