Your Local Heating Specialists for Trustworthy and Reliable Services
At London and Surrey Gas Services, we pride ourselves on providing a high-quality, value-for-money service to our customers. With over 20 years of experience in the heating industry, our highly trained and Gas Safe Registered engineers strive to deliver an efficient and friendly service with minimal disruption to your daily routine.
Our aim is to offer a comprehensive range of services to cater to your heating needs, from boiler installations and repairs to power flushing and landlord's gas safety certificates. Our expertise covers the installation of new heating systems, including boilers, radiators, and controls, as well as upgrading existing systems to more efficient and environmentally friendly alternatives.
With the latest ISO 9001 Quality Standard accreditation, we have achieved excellence in quality and customer satisfaction. Our technicians are also trained and certified to work with a wide range of boiler brands, including leading manufacturers such as Alpha, Ariston, Baxi, and Vaillant.
Services
At London and Surrey Gas Services, we offer a wide range of services designed to meet your specific needs. Our services include:
- Complete new heating system installation, including boiler, radiators, and controls
- Boiler only upgrade to improve efficiency and reduce energy bills
- Change of system, including upgrading from conventional boilers to combination boilers
- Boiler servicing and repairs to ensure efficient and safe operation
- Power flushing to remove sludge and debris from heating systems
- Homebuyers Reports to assess the condition of heating systems in prospective new properties
- Landlords Gas Safety Certificates to ensure compliance with legislation
- Annual boiler maintenance to prevent breakdowns and prolong the life of your boiler
Gallery
Our work speaks for itself. Below are some examples of the excellent work we have done for our satisfied customers.
Overall Experience
The reviews provide a mixed assessment of London and Surrey Gas Services, with some customers expressing satisfaction with the company's service, while others report disappointment and frustration.
Positive Aspects
Professionalism and Efficiency
Some reviewers praised the company's professionalism, efficiency, and courteousness. They appreciated the prompt response, timely arrival, and tidy workmanship of the engineers.
Competence and Honesty
A few reviewers commended the company's honesty, competence, and care for customers. They were impressed with the level of expertise and the attention to detail demonstrated by the engineers.
Negative Aspects
Unreliability and Poor Communication
Several reviewers expressed frustration with the company's unreliability and poor communication. They reported instances of no-shows, unreturned calls, and a lack of follow-up, which led to delays and inconvenience.
Dishonesty and Theft
Two reviewers made allegations of theft and dishonesty against the company. One reviewer claimed that their front door was damaged during a boiler installation, and another reviewer alleged that the company stole items from their property while working there.
Delays and Unresponsiveness
A few reviewers experienced delays in getting a response or resolution to their issues. They reported having to wait for extended periods for callbacks, appointments, or parts, which caused inconvenience and frustration.
