Keeping London Warm All Year Round
At Plumb London, we understand that finding a reliable and trustworthy plumber in London can be a daunting task. That's why we're committed to providing you with exceptional service, expertise, and value for your money. Our team of skilled plumbers and engineers have extensive knowledge in all aspects of plumbing, heating, and gas services, ensuring that you receive the best possible solution for your needs.
Our Services
From boiler repairs and installations to central heating services and air conditioning solutions, we offer a wide range of services to cater to your needs. Whether you're looking for a new boiler, plumbing repairs, or heating maintenance, our experienced professionals are always here to help.
With our extensive coverage across London, including South West, South East, North West, North East, Central London, East London, North London, West London, South London, and Middlesex, you can rely on us for prompt and reliable service.
Experienced Plumbers and Engineers
Our team of plumbers and engineers is comprised of fully qualified, registered, and experienced professionals who are committed to delivering exceptional service. We understand the importance of having a reliable and trustworthy plumber, which is why we always provide a personal and dedicated approach to your specific needs.
Services We Offer
- Plumbing Services: From pipe repairs to new installations, we offer a comprehensive range of plumbing services.
- Boiler Repairs and Installations: With a wide range of boilers from top manufacturers, we can help you find the perfect solution for your needs.
- Central Heating Services: Our experienced engineers are dedicated to ensuring your heating system is efficient, effective, and safe.
- Air Conditioning Solutions: From residential to commercial properties, we offer a range of air conditioning solutions to suit your needs.
- Boiler Finance: We offer financial options to make your new boiler purchase more affordable.
- Plumbing Maintenance: Regular maintenance is essential for a long-lasting and efficient plumbing system.
Why Choose Us
At Plumb London, we pride ourselves on our commitment to exceptional service, expert advice, and competitive pricing. We understand the frustration that comes with hiring a plumber or heating engineer, which is why we're dedicated to providing a stress-free experience for our customers.
What Our Customers Say
We're proud to have received an average rating of 4.7 out of 5 stars from our satisfied customers. You can read their testimonials to get an overview of our exceptional service and expertise.
Poor Customer Service and Unreasonable Pricing
The reviews describe a company with a reputation for poor customer service, overcharging, and potentially scamming customers. Two out of the three reviewers gave the company a rating of 1 star, indicating their extremely low satisfaction with the service they received. Shona M. contends that the company overcharged her by 108 for a simple valve replacement and could not provide a breakdown of the costs. John D. is more scathing, accusing the company of being "scam artists" who try to rip off customers by installing unnecessary parts and charging exorbitant fees. Punit S. had a slightly better experience, but still felt that the company overcharged him and attempted to drag out the job to make it more expensive.
Unqualified or Inexperienced Plumbers
One reviewer, John D., implies that the company's plumbers may not be qualified or experienced, stating that "they don't appear to have more than one plumber on their books." He also suggests that the company's plumbers may not know what they are doing, as they may try to install unnecessary parts and charge customers accordingly.
Lack of Transparency
Another common theme among these reviews is the lack of transparency displayed by the company. Shona M. was unable to get a breakdown of the costs from the company, which led her to question the reasoning behind the charges. Punit S. also felt that the company attempted to keep him in the dark about the costs of the job, only revealing the breakdown of costs after he questioned the quote. This lack of transparency adds to the feeling of mistrust and dissatisfaction among the reviewers.
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