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Preventing and solving plumbing and heating problems

Reliable Plumbing, Heating & Gas Solutions in Dorset

Based in Christchurch, Sure Flame has been offering quality and affordable gas, heating, and plumbing solutions to homes and businesses across Poole, Bournemouth, Christchurch, New Milton, The New Forest, and Ferndown for over 30 years.

Expert Boiler Installation & Repair

Our experienced Gas Safe-registered engineers install and repair boilers of all leading brands, offering:

  • Boiler replacements and installations: We recommend and install high-efficiency boilers to maximize energy savings and reduce your heating bills.
  • Boiler servicing: Annual servicing ensures your boiler operates safely and efficiently.
  • Boiler repairs: We diagnose and fix all common boiler problems quickly and efficiently.

Comprehensive Plumbing Services

From leaky taps to full plumbing system installations, our qualified plumbers offer:

  • Urgent repairs
  • Leak detection and repair
  • Installation of new fixtures and appliances
  • Drain unblocking and repair
  • Water pressure issues investigated and resolved

Bespoke Bathroom Design & Installation

Our skilled team can help you design and install your dream bathroom, encompassing:

  • Detailed planning and consultation
  • Supply and installation of high-quality fixtures and materials
  • Project management and efficient scheduling
  • Attention to detail and meticulous craftsmanship

Why Choose Sure Flame?

  • Experienced and qualified engineers: We have a team of Gas Safe and Water Safe-registered professionals.
  • Quality craftsmanship: We prioritize attention to detail and meticulous workmanship.
  • Competitive pricing: We offer fair and transparent quotes with no hidden charges.
  • Customer focus: We are dedicated to providing exceptional customer service and building lasting relationships.

Get a Free Quote Today!

Don't hesitate to contact Sure Flame for all your plumbing, heating, and gas needs. Contact us to request a free, no-obligation quote and discuss your specific requirements with our friendly team.

Reviews
Positive: The majority of customers have left highly positive reviews, praising the plumbers for their professionalism, punctuality, and high-quality workmanship.

Highly Recommended Plumbers

The majority of reviewers have left extremely positive feedback regarding Pete and his colleagues from Sureflame/Plumbers OnLine. They have been praised for their professionalism, punctuality, reliability, and high-quality workmanship. Many customers have highlighted their satisfaction with the services provided, citing examples such as prompt response times, thorough explanations of the work being done, and friendly customer service.

Work Highlights

Reviewers have mentioned various types of work completed by Sureflame/Plumbers OnLine, including boiler installations, shower unit replacements, plumbing leak repairs, piping repairs, heating system installations, faucet installations, and garbage disposal installations. The plumbers have also been praised for their ability to handle unexpected issues and go above and beyond to ensure customer satisfaction.

Customer Service

Pete and his colleagues have been commended for their excellent customer service skills, with many reviewers stating that they were kept informed throughout the project and handled with professionalism and a friendly attitude. Some customers have even praised the plumbers for going out of their way to assist them, such as responding promptly to after-hours emergencies.

No Negative Feedback

Unfortunately, there are no negative reviews or comments provided.

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