Expertise You Can Trust, Service You Can Rely On
At UK Plumbing Supplies, we pride ourselves on our ability to provide our customers with a comprehensive range of products and services that cater to all their plumbing, heating, bathroom, and renewable energy needs. Our commitment to excellence is reflected in our highly decentralised business model, which allows our experienced local teams to take ownership of our customers' requirements, ensuring a tailored service that meets their individual needs.
Our Services
We operate a vast network of local branches, strategically located to provide our customers with easy access to our products and services. Our national infrastructure supports these efforts, enabling us to maintain an extensive range of stock local to our customers' needs, ensuring same-day delivery or collection for the UK's top brands. In addition, our central distribution centre guarantees next-day availability for over 20,000 boiler spares.
Our 55,000 sq. ft. premises at the Phoenix Centre in Nottingham boasts an impressive 5,000 sq. ft. showroom on two levels, showcasing a vast range of products, including bathrooms, showering, tiling, wall panelling, electric fires, and stoves. Our knowledgeable staff are always on hand to provide expert guidance and support, drawing on over 30 years of experience within the industry.
Our Strengths
With a fleet of 12 vehicles, we offer a next-day delivery service, covering a 50-mile radius, making us the go-to supplier for the trade, contract, commercial, local authority, and retail customers. Our stock availability is unmatched, with over 7,000 products in stock to cater for all plumbing and heating needs.
Our Commitment
At UK Plumbing Supplies, we are dedicated to providing our customers with the very best service, ensuring that individual customer requirements are met with a first-class service. Whether you are a small or large customer, our aim is to build long-term relationships, providing you with the products and services that meet your unique needs.
Overall Experience
Michael Pavis has received widespread praise from its customers, with many describing their experiences as "very good" and "excellent". The company's staff, including Sue, Adam, Luke, and Hillary, have been commended for their helpfulness, knowledge, and customer service.
Product Range and Showroom
The showroom has been described as "excellent", "neat and tidy", and "stocking anything you possibly need". The team is willing to source products that they don't have in stock and provide competitive prices.
Customer Service
Sue, Adam, and the rest of the staff have been praised for their patient and knowledgeable approach, taking the time to provide detailed plans and advice on products. They have also been commended for their sense of humor, approachability, and ability to exceed expectations.
Advice and Recommendations
Many customers have reported receiving invaluable advice and recommendations from the staff, including suggestions on how to choose products and manage budgets.
Negatives?
None of the reviews mention any negatives about the company or its services.
