Providing innovative solutions for a comfortable tomorrow
Mark Smith Plumbing & Heating has been serving the local community for over 50 years. Established in 1971, our family-run business has built a reputation for providing exceptional service, expertise, and professionalism. We take pride in being a trusted name in the plumbing and heating industry, with a team of qualified engineers who are passionate about delivering the highest standard of work.
Our journey began with Mark Smith, our founder, who had a vision to provide exceptional service to the local community. Over the years, our commitment to quality and customer satisfaction has grown, earning us a loyal customer base and excellent reviews. Our team of experts is dedicated to providing a wide range of services, from plumbing and heating solutions to boiler installations and more.
Our Services
At Mark Smith Plumbing & Heating, we understand the importance of a well-maintained home. That's why we offer a comprehensive range of services designed to ensure your plumbing and heating systems are running smoothly. Our services include:
Plumbing and Heating
Our team of experienced plumbers and heating engineers are equipped to handle any plumbing or heating issue. From leaky faucets to boiler installations, we've got you covered.
Boilers and Cylinders
Our Gas Safe registered engineers will assess your boiler and provide a free consultation to help you find the right option for your home.
Bathroom Design and Installation
Not only can we handle your plumbing and heating needs, but we also offer a full bathroom design and installation service.
Kitchen Design and Installation
Our expertise extends to kitchen design and installation, ensuring that your dream kitchen becomes a reality.
Solar and Renewable Energy Solutions
We have a dedicated team of engineers who specialize in designing and installing solar thermal, solar PV, and air source heat pumps. Our commitment to sustainability has led us to become MCS certified, ensuring our installations meet the highest standards.
Why Choose Us
At Mark Smith Plumbing & Heating, we pride ourselves on our professionalism, attention to detail, and commitment to customer satisfaction. Our reputation is built on a foundation of trust, reliability, and outstanding workmanship. Whether you need a simple plumbing repair or a comprehensive renovation, our team is here to help.
Meet the Team
Our team consists of experienced plumbers and heating engineers who are committed to delivering exceptional service. From our customer success managers to our apprentices, every member of our team is dedicated to providing the highest level of expertise and customer care.
Get in Touch
For all your plumbing and heating needs, contact us today. Our friendly team is here to assist you with any queries or booking an appointment. We look forward to serving you.
Overview of Reviews
Positive Experiences
The majority of reviews praise Mark Smith Plumbing for their excellent service, professionalism, and friendly staff. Many reviewers mentioned the company's prompt response, efficient work, and reasonable pricing. Some reviewers highlighted the company's ability to resolve complex plumbing issues, such as replacing a cold water tank and installing a new boiler, with minimal disruption to their homes. Others appreciated the company's courteous and patient approach, especially when explaining technical details to non-experts.
Negative Experiences
However, two reviewers had negative experiences with Mark Smith Plumbing. One reviewer was left waiting for a scheduled appointment that never arrived, with no communication from the company to explain the absence. The other reviewer felt misled by the company's advertising, as they did not receive a free quote as promised, and were later sent an invoice for work not carried out.
Specific Feedback
- Prompt Response: Many reviewers praised the company's quick response to their plumbing issues, with some receiving same-day or next-day appointments.
- Professionalism: The majority of reviewers commended the company's professional and friendly staff, including plumbers and office staff.
- Reasonable Pricing: Several reviewers mentioned the company's competitive pricing, considering the quality of work provided.
- Good Communication: Many reviewers appreciated the company's clear explanations and updates throughout the repair process.
- Reliability: Several reviewers reported having no issues with their plumbing systems after Mark Smith Plumbing's work.
