At Stewart Chapman Plumbing and Heating Ltd, we're a trustworthy and experienced family-run business serving the North East of England. With over 40 years of expertise, we offer comprehensive plumbing, heating, and renewable energy solutions to both residential and commercial clients.
Heating
- Complete new heating and hot water installations
- Boiler upgrades and replacements
- Radiator installation and repair
- Power flushing and treatment
- Energy efficient control installations
- Renewable energy solutions including solar thermal, solar photovoltaic, air source heat pumps, ground source heat pumps, and solar cylinder installations
- Boiler repairs and servicing
- Gas fire installations and servicing
Plumbing
- Underground water renewals
- Conversion of tank-fed water storage to unvented hot water storage
- Installation of kitchens, utility rooms, and new cloakrooms
- Existing and new bathroom refurbishments and installation
- Shower installations, including electric, fully pumped, and gravity-fed systems
- Bath conversions to wet rooms
- Accessibility bathroom installations with non-slip flooring, tiling, wet boarding, and panelling
- Installation of bathrooms from leading brands
- Mood lighting, music, and built-in media systems
- Underfloor heating installation
- Ventilation and extraction solutions
Our Values
Our mission is to provide our customers with:
- Quality: We prioritize high-quality workmanship and materials.
- Integrity: We operate with honesty and transparency in all our dealings.
- Customer Service: We are committed to providing exceptional customer service and communication throughout the process.
- Value: We offer competitive rates and transparent billing.
Why Choose Us?
With Stewart Chapman Plumbing and Heating Ltd, you can expect:
- Experienced and qualified engineers
- Prompt and reliable service
- Competitive rates and transparent billing
- Emphasis on customer satisfaction and communication
- Comprehensive range of services to meet your needs
We are dedicated to providing our customers with reliable, efficient, and personalized plumbing and heating solutions. For a free quote or to schedule a service call, please contact us today!
Service Quality
Several customers have expressed satisfaction with the quality of service provided by this company. One reviewer, Karen Dodsworth, has been using the company for 12 years and has had excellent experiences with various installations, including a gas fire, oven, bathroom, kitchen sink, and shower unit. She highly recommends the company, praising their punctuality, excellent work, and thorough cleaning up after completion.
Communication
However, not all reviewers have had a positive experience with communication. Helen Begg, who gave the company 4 stars, mentioned that the representative hadn't returned her call yet, which she interpreted as a sign that he was busy. While this isn't necessarily a negative comment, it does suggest that there may be some communication issues.
Overarching Impression
Overall, the reviews suggest that this company excels in providing high-quality services, but may fall short in terms of prompt communication. Customers seem to be generally satisfied with the work done and have no major complaints.
