At Dalen Services, we take pride in our long-standing reputation as a trusted and experienced team of domestic heating engineers in Salisbury, specialising in gas, oil, and solid fuel. Our qualified and dedicated engineers have built an excellent reputation in Hampshire, Wiltshire, Dorset, and Somerset over 25 years, serving clients across these counties.
Our Team
Our team is headed by Director and Engineer Steve Warnes, who has consistently worked to build a reputable company that customers can trust. Steve holds numerous qualifications in the servicing field and is a qualified Aga and Rayburn engineer, with 33 years of experience working for Authorised agents and independents, Oil and Gas safe qualified Engineer, electric Aga qualified.
Joining Steve is Olly Hoare, Oil and Solid Fuel Qualified Engineer, qualified Plumber Level 2 with unvented water regs and legionella, commercial oil service up to 2 MW, vaporising wet and dry Rayburn trained engineer 200, 300, 400, and 600 series. Kieran Osman is our Oil Engineer, Wet and Dry Vaporising, Solid Fuel Engineer, Nacs Registered Chimney Sweep. Together, our team of experts ensures that all clients receive exceptional service and advice.
Servicing
At Dalen Services, we understand the importance of regular servicing to keep your Aga and Rayburn appliances running efficiently and safely for years to come. Our fully trained and experienced Gas Safe and OFTEC engineers are dedicated to ensuring your beloved cooker lasts a lifetime.
Our range of services includes:
Installations
We offer a complete installation service for Aga and Rayburn appliances in Wiltshire and the surrounding counties of Dorset, Hampshire, and Somerset. Our experienced team has built a reputation for delivering excellent customer service, ensuring a seamless installation process.
Repairs
Whether you need emergency repairs or scheduled maintenance, our team of fully qualified engineers will diagnose the issue and provide cost-effective solutions to get your Aga and Rayburn appliances back up and running.
Electric Conversions
We specialise in electric conversions, ensuring that your Aga and Rayburn appliances continue to serve you for years to come.
Refurbishment and Re-enamelling
We offer refurbishment and re-enamelling services to restore your Aga and Rayburn appliances to their original condition.
Chimney Sweeping
Our team of experts can also undertake chimney sweeping services to ensure your home or office remains safe and efficient.
Oil Boilers
We offer a comprehensive range of oil boiler services, including installation, servicing, and repair.
Wood Burners
Our team is qualified to install, service, and repair wood burners, ensuring your home remains warm and cosy.
Why Choose Us?
At Dalen Services, we pride ourselves on our commitment to delivering exceptional customer service, expertise, and professionalism. Our team of fully qualified engineers has over 25 years of experience, providing expert advice, ensuring the longevity and efficiency of your Aga and Rayburn appliances.
Contact Us
If you need an engineer, contact us to book an appointment or request an emergency call-out. Phone: 01722 413 397 or email: enquiries@dalenservices.co.uk.
Customer Reviews and Ratings
Excellent Service
Many customers have praised Dalen Cooker Services for their excellent service, professionalism, and attention to detail. Steve, the company boss, has been particularly commended for his expertise and prompt responses to customers' concerns. The company's reputation is also highlighted by its inclusion on the Aga Rangemaster list of accredited engineers.
Reliable and Efficient
Engineers at Dalen Cooker Services are described as professional, polite, and prompt. They are able to diagnose and repair issues with Aga cookers and other appliances quickly and efficiently. Customers have reported that the company's engineers are knowledgeable and take the time to explain what they are doing and provide tips for future maintenance.
Disappointing Experiences
However, a few customers have reported negative experiences with the company. These issues include delays, lack of communication, and perceived overcharging. One customer reported that the company's engineer failed to fix the problem and instead charged a large call-out fee.
