Providing expert plumbing and heating solutions with a personal touch
At Tower Plumbing and Heating, we pride ourselves on being a company that values traditional values such as service, quality, and personal touch in a world where technology is rapidly advancing. Despite the rapid growth of our company, we have remained committed to delivering exceptional service and ensuring that our customers receive the highest level of satisfaction. Our team of experienced engineers and support staff work together to provide a comprehensive range of plumbing and heating services, from domestic installations to commercial and industrial projects.
Our Expertise
With over 30 years of experience, Tower Plumbing and Heating has established itself as a leading provider of plumbing and heating services in the region. Our team of 12 fully qualified engineers, including one apprentice, are dedicated to delivering exceptional results and customer satisfaction. From modernising bathrooms and kitchens to installing new central heating systems, our comprehensive range of services is designed to meet the specific needs of our customers.
Our Services
Our services include:
- Domestic Plumbing: Modernising bathrooms and kitchens, guttering, and maintenance plumbing
- Domestic Heating: Central heating servicing and breakdowns, new gas and oil central heating systems, boiler changes and upgrades
- Commercial and Industrial Services: Complete design and installation for projects, including solar hot water systems and air-to-water heat pumps
- New Installations: Design and installation of central heating, plumbing, and heating systems
- Maintenance and Breakdown Services: Quick and efficient response to maintenance and breakdown issues
Showroom
Our state-of-the-art showroom is designed to showcase the latest products and technologies from leading manufacturers. Visitors can browse and interact with our expert team to find the perfect solutions for their projects. Our showroom offers inspiration and guidance for homeowners, commercial clients, and industry professionals, providing practical advice on the latest products and installations.
Gas Safe Registration
As a company, we take the safety of our customers and clients extremely seriously. As a registered member of the Gas Safe Register, we conform to the highest standards of gas safety and installation. Our operatives carrying out gas work are registered with the Gas Safe Register and carry identification cards indicating the type of gas installations they are qualified to undertake. Our registration number is 13218, and we are also Trust a Trader Members, membership number: 029723.
Contact Us
Meet our team at Tower Plumbing and Heating, a company dedicated to providing exceptional service and exceptional results. We are here to help you with all your plumbing and heating needs. Get in touch with us today and let us work together to achieve the best possible outcome for your project.
Services and Quality of Work
Tower Plumbing & Heating provides a range of services, including heating system installation, repair, and maintenance. The company has received predominantly positive feedback, with many customers praising the professionalism and punctuality of their engineers.
Positive Comments
The majority of customers have reported excellent results, with some praising the quality of work, prompt response times, and reasonable prices. Many have mentioned that the engineers are professional, courteous, and trustworthy, with one customer even going so far as to say that the company is "the best plumbing and heating company round here by far."
Negative Comments
On the other hand, a few customers have expressed dissatisfaction with their experience. One customer reported a slow response to a quotation, with a promised start date taking weeks to materialize. Another customer was left waiting for a response after ringing the company, and a third customer had a poor experience with the phone answerer, who was reportedly aggressive.
Conclusion
Overall, Tower Plumbing & Heating seems to have a strong reputation for delivering high-quality work and providing good customer service. While there have been some negative comments, the majority of customers have reported excellent experiences with the company.
