At Parsons Plumbing & Heating, we pride ourselves on being a well-established and experienced family-run business in Stafford, providing high-standard plumbing and heating services to both domestic and commercial customers. Our team of Gas Safe Registered engineers are dedicated to delivering exceptional services, tailored to meet the unique needs and wants of each client. With years of experience, we have built a reputation for excellence, and our customers appreciate the effort we put into every job, ensuring complete satisfaction.
Our Services
We understand the importance of a reliable and efficient plumbing and heating system, which is why we offer a vast range of services designed to cater to the diverse needs of our clients. Our main services include:
- Plumbing Services: From commercial and domestic plumbing to maintenance and repairs, we have got you covered.
- Heating Services: Our heating services include boiler installations, maintenance, and repairs, as well as radiator installations and tap replacements.
- Bathroom Installations: We specialize in creating bespoke bathroom installations that meet our clients' unique requirements.
- Renewables: Our team is experienced in installing and maintaining renewable energy systems, including air source heating and solar thermal.
Our Commitment to Excellence
At Parsons Plumbing & Heating, we are committed to delivering exceptional service, every time. Our accreditation as Platinum Installers of Worcester Bosch boilers is a testament to our dedication to excellence. We are proud to offer a warranty of 5-12 years, depending on the boiler manufacturer, providing our clients with added peace of mind. Our team of Gas Safe Registered engineers is dedicated to ensuring that every job is completed to the highest standard, with meticulous attention to detail and a focus on customer satisfaction.
What Our Customers Say
Don't just take our word for it; our customers rave about our services:
- "Put in a toilet with the basin on top in my tiny downstairs loo, great job. Plus numerous other problems sorted over lockdown." - Liz Bennion
- "Had a new gas boiler fitted. Customer service was good. Engineer arrived on time on both days and worked hard to complete the job. Very tidy and rubbish removed quickly from the site. Would recommend." - David Clarke
- "A very professional service, we are very happy with our new boiler and will be recommending you to all our friends and family." - Old Croft Road, Stafford
Excellent Service and Installations
Parsons Plumbing & Heating Stafford received praise from several customers who were satisfied with their service and installations. Many reviewers commended the company's punctual and hardworking engineers, such as Tom and Josh, who carried out their work to a high standard and were courteous and tidy. Others praised the company's quick response to rectify small issues without charge.
Poor Experiences
However, a few customers had negative experiences with the company. One customer reported that the engineers damaged their property, including scorched skirting boards and marked sisal carpets, and failed to rectify the issues promptly. Another customer had a poor experience with the company's service, citing damaged parts during a routine service and a lack of willingness to rectify the problem.
Staff and Engineers
Several reviewers highlighted the excellent work of individual engineers, including Tom, Josh, and Dave, who were praised for their professionalism, courtesy, and efficiency.
