Expert Solutions for All Your Plumbing and Heating Needs
At HCG Heating Construction Ltd, we take pride in being one of Lincoln's most experienced and established plumbing and heating companies. With over 40 years of experience providing excellent work to both domestic and commercial clientele within Lincoln and surrounding areas, we have built a reputation for delivering top-notch services that meet the highest standards.
Our team of 20 well-trained office and field staff are dedicated to providing exceptional customer service, ensuring that every project, no matter how big or small, is completed to an exceptionally high standard. Our strength lies in our unique blend of being big enough to cope with large-scale projects while still being small enough to care about every individual customer's needs.
Over the years, we have established a loyal portfolio of domestic and commercial customers who continue to rely on our services. Our expertise spans a wide range of areas, including heating systems, pipework, boiler installations, and repairs, as well as underfloor heating, smart controls, and bathroom renovations.
Our Services
We offer a comprehensive range of services designed to meet the diverse needs of our customers. Our services include:
- Heating Systems: Full heating systems, gas, oil, or renewable energy systems
- Pipework: All aspects of pipework, from repairs to installations above and below ground
- Boiler Repairs: Boiler breakdowns and repairs
- Underfloor Heating: Design and installation of underfloor heating
- Smart Controls: Smart controls and systems
- Bathroom Renovations: Fully designed and installed bathrooms and wet rooms
- Drainage and Guttering: Fabrication, installation, and repair services
- Tiling and Building Works: Tiling and general building work
- Flooring and Walls: Vinyl flooring and wall coverings
- Heating Flushing: Heating systems power flushing
- Fabrication: Pipe fitting, welding, and fabrication services
- Electrical Services: A whole range of electrical services
Accreditations
We take pride in our accreditations, which demonstrate our commitment to excellence and customer safety. Our accreditations include:
- Contractors Health and Safety (CHAS)
- Construction Line
- Gas Safe Register
- Safe Contractor
- Oftec
- Pasma
- Ipaf
Overall Experience
The reviews highlight a predominantly positive experience with the company, with customers praising the professionalism, punctuality, and quality of work.
Professionalism and Quality of Work
Multiple reviewers praised the company's engineers, describing them as polite, professional, and knowledgeable. The workmanship was consistently praised, with reviewers mentioning that the company went above and beyond, and that the quality of work was high.
Responsiveness and Punctuality
Several reviewers noted that the company responded promptly to their needs, with one reviewer mentioning that the company fitted a new boiler within days of finding the problem. Punctuality was also praised, with one reviewer highlighting the company's reliability in this regard.
Customer Service
Reviewers praised the company's friendly and confident staff, with one reviewer thanking the company for their excellent work.
Services
The company provided a range of services, including gas checks, boiler installation, shower repairs, heating system installation, and maintenance.
Negative Experience
However, one reviewer had a negative experience, citing a lack of follow-up from the company regarding the registration of a boiler installation with Oftec. This reviewer warned others to be cautious and ensure they receive this information if they decide to sell their house.
