Our promise of quality, guaranteeing your satisfaction
At Willow Services, we pride ourselves on being a reputable and reliable plumbing and heating company, serving the Peterborough area. With over 30 years of combined experience, our team of qualified plumbers has the expertise and knowledge to tackle even the most complex plumbing and heating issues. Our commitment to providing exceptional service and quality workmanship has earned us a reputation as one of the top-rated plumbing companies in the region.
Our Services
Boiler Repairs: If your boiler has stopped working, we can quickly diagnose the problem and provide a solution to get your heating system up and running again. We offer boiler repairs, servicing, and maintenance to ensure your boiler is operating efficiently and safely.
Heating Systems: Whether you need a new heating system installed or an existing one repaired or maintained, we can help. Our experienced plumbers will assess your heating system and recommend the best course of action to keep you warm and comfortable throughout the year.
General Plumbing: From fixing leaky faucets to installing new bathrooms, we provide general plumbing services for both residential and commercial clients. Our plumbers are trained to tackle any plumbing issue, big or small.
Heating Controls: To ensure your heating system operates efficiently and safely, we offer heating control solutions, including thermostat installation and programming, to optimize your energy consumption and reduce your energy bills.
Bathrooms: Whether you're looking to upgrade your existing bathroom or install a new one, we can provide guidance on the best fixtures and fittings for your project. Our team of professionals will work with you to create a bathroom that meets your needs and exceeds your expectations.
Agents & Landlords: As a trusted plumbing company, we understand the importance of maintaining a rental property's plumbing system. We offer services specifically designed for agents and landlords, including routine maintenance, repairs, and emergency call-outs.
Our Guarantee
We're committed to providing exceptional service and quality workmanship, backed by a one-year guarantee on all our work. We're Gas Safe registered for boilers, pipework, cookers, and gas fires, and we're a Baxi registered installer. You can rely on us for prompt and friendly service, as well as a dedication to your needs.
Contact Us
To schedule an appointment or receive a free quotation, please get in touch with us today. You can reach us by phone or email, and we'll be happy to assist you with any plumbing or heating-related issue.
Overall Experience
The reviews for Willow Plumbing Services show a stark contrast in customer experience. On one hand, customers were impressed with the company's professionalism, quality of work, and responsive service. On the other hand, one customer had a terrible experience due to poor communication and a failure to deliver on promises.
Positive Reviews
Several customers praised the company's professionalism and quality of work. They mentioned receiving quick quotations and commended the team for their friendly and prompt service. One reviewer even booked future work with the company, indicating a high level of satisfaction.
Negative Review
Unfortunately, one customer had a disastrous experience with the company. After a flood caused damage to their property, they contacted Willow Services for a quote. However, the quotes they received were incorrect, and the company eventually declined to quote further. This left the customer without a fully functional bathroom during the holiday season.
