Providing a warm and welcoming service, one customer at a time
At C.S. Heating & Plumbing, we understand that a warm home, bathroom fittings that work, and hot water when you need it are essentials that everyone deserves. That's why we're dedicated to providing exceptional plumbing and heating services across Kent. As a family-run business, we're committed to providing a high level of customer service, and we're proud to have been awarded Best Customer Service Business at the Kent Business Awards 2023.
Our Story
Our story began with a passion for delivering outstanding service and a commitment to our customers. We're proud of our heritage as traditional family-run business, and we take great pride in our team of expert engineers who are Gas Safe registered, Worcester Accredited, and dedicated to their work. With years of experience, our team is well-equipped to handle any plumbing or heating issue, from 24-hour emergency call-outs to boiler installations and servicing.
Our Services
Our services are designed to meet the varying needs of our customers, from plumbers to landlords, and everyone in between. Our range of services includes:
- Boiler installations and servicing
- Bathroom installations and design
- Boiler repairs and maintenance
- Burst pipe repairs
- Powerflushing
- Scale control and descaling
- Unvented cylinders and immersion tanks
- Water softeners
Our team is dedicated to providing expert advice and solutions to ensure that our customers enjoy the comfort and warmth of their homes, and we're committed to delivering exceptional service with a personal touch. Whether you're experiencing a plumbing emergency or simply need assistance with a boiler installation, we're here to help.
Our Team
Meet our team of experts who are dedicated to providing exceptional service. Our team is made up of individuals who share a passion for plumbing and heating, and we're proud to have a diverse range of skills and expertise. From our office administrators to our installation engineers, each member of our team is committed to delivering outstanding service.
Our Commitment to Sustainability
At C.S. Heating & Plumbing, we're committed to minimising our impact on the environment. We're constantly focused on reducing our carbon footprint and ensuring that our services are environmentally friendly. From our eco-friendly vans to our recyclable materials, we're dedicated to reducing our waste and promoting sustainability.
Get in Touch
Whether you're experiencing a plumbing emergency or just need some expert advice, we're here to help. Contact us today to learn more about our services and how we can assist you. Let us help you keep your home warm, your water hot, and your bathroom fittings working smoothly. Call us now on 01227 263473 or contact us to learn more.
Excellent Customer Service
CS Heating and Plumbing has received glowing reviews for their exceptional service. Customers have praised the team for their prompt responses, friendly demeanor, and thorough workmanship. From fixing boilers to troubleshooting mysterious noises, the company has consistently delivered high-quality solutions.
Positive Experiences
Many of the reviewers have had positive experiences with the company, citing excellent customer service, knowledgeable engineers, and reasonable prices. Trevor, Marilyn, Derek, Tom, Michela, John, Glyn, and Lewis all gave CS Heating and Plumbing a 5-star rating, extolling their virtues and expressing satisfaction with the services rendered.
Negative Experiences
Not everyone has had a positive experience, however. Oli was charged 90 for a 15-minute visit to switch a fuse back on, which he felt was excessive. Ian was unhappy with the cost of replacing a pump, which he felt was misleading. While the company may have room for improvement in certain areas, it's clear that they take their customers' concerns seriously.
