Trustworthy, Reliable, and Efficient Plumbing and Heating Services
Ginger Plumbing & Heating is a reputable and reliable plumbing and heating company based in Shrewsbury, Shropshire, serving homeowners and businesses across Shropshire and the West Midlands. Our proprietor, Keith Bown, has built a reputation for delivering prompt, high-quality service in installing and repairing central heating systems and plumbing to a growing number of returning customers.
Our Services
At Ginger Plumbing & Heating, we understand the importance of providing excellent customer service, which is why we strive to exceed our customers' expectations in every aspect of our work. Our services include:
- Central heating installation and repair
- Plumbing services, including burst pipe repairs and bathroom design
- Gas heating and boiler maintenance
- Repairs and maintenance of central heating systems
- Installation of new bathrooms and kitchen appliances
Our Commitment to Quality
Every job receives the same high standards of service, with total care and attention to detail. We are fully qualified, insured, and experienced in all aspects of plumbing and heating. Our commitment to quality is reflected in our Customer Service Pledge, which guarantees:
- Punctuality or keeping you fully informed of any delays
- Informative explanations of the problem and its solution
- Respect for your property, leaving it in as clean and tidy a state as possible
- Provision of replaced or removed parts when requested
- Work conducted to current Gas Safe regulations, prioritizing safety
- Honest pricing for the work carried out
Why Choose Ginger Plumbing & Heating?
With over 15 years of experience, our proprietor, Keith Bown, has built a reputation for delivering exceptional service and quality workmanship. Our customers appreciate our dedication to providing a prompt, high-quality service, and we take pride in our ability to build long-term relationships with our clients.
Areas We Serve
We serve all of the following geographical areas:
- Telford
- Shrewsbury
- Wem
- Newport
- Much Wenlock
- Broseley
- Bridgnorth
- Wellington
- Market Drayton
- Shifnal
- Atcham
- Cosford
- Surrounding areas
Customer Satisfaction
The reviews for Keith, the Ginger Plumber, are overwhelmingly positive, with all but one reviewer giving him a 5-star rating. The customers praise his professionalism, reliability, good value, and excellent work.
Service and Quality
Keith's services range from heating system changes to boiler installations, pipework, and bathroom fittings. Customers appreciate his attention to detail, tidiness, and ability to communicate effectively. He is described as punctual, efficient, and helpful, with a sense of humour. One reviewer highlights his willingness to support someone without a fee, while another praises his ability to deal with complex jobs, such as a 3-storey property renovation.
Customer Service
Keith's customer service is exceptional, with customers feeling valued and supported throughout the process. He is responsive to phone calls, and one reviewer appreciates his COVID-aware approach. Customers are reassured by his willingness to return if any issues arise and his commitment to getting the job done quickly.
Negative Experience
Only one reviewer had a poor experience, citing Keith's unprofessionalism towards other tradesmen, describing him as rude and arrogant.
