At Taps and Traps, we are a plumbing company with over 25 years of experience in providing top-quality services to our customers. We pride ourselves on being reliable, trustworthy, and committed to delivering excellent results. Our team of expert plumbers is dedicated to providing exceptional service, ensuring that all our customers are completely satisfied with our work.
Our Services
We offer a wide range of services to cater to all your plumbing and heating needs. From boiler installation and repairs to central heating systems, water leak detection, and drain clearance, we have got it all. Our services include:
- Boiler installation and repairs
- Central heating system installations and repairs
- Water leak detection and repair
- Drain clearance and repair
- Water softening and filtration
- Radiator installation and maintenance
- Power flushing and chemical cleaning
- Unvented hot water cylinder installation and maintenance
- Bathroom and kitchen installation
- Gas cooker installation and maintenance
- Appliance installation and repair
- Servicing and maintenance of boilers, central heating systems, and plumbing fixtures
What Sets Us Apart
At Taps and Traps, we believe that transparency and honesty are key to building trust with our customers. That's why we offer upfront pricing, so you know exactly what you're getting before we start the work. We also offer a 12-month guarantee on all our work, giving you peace of mind that your plumbing and heating systems are in good hands.
Our Values
At Taps and Traps, we value:
- Reliability: We understand the importance of timely service, which is why we offer 24/7 emergency services and respond quickly to your needs.
- Trust: We pride ourselves on building long-lasting relationships with our customers, and we strive to earn your trust every step of the way.
- Efficiency: We use the latest technology and methods to ensure efficient and cost-effective solutions for all your plumbing and heating needs.
- Customer Service: We believe that exceptional customer service is essential, which is why we're always available to answer your questions and address your concerns.
Get in Touch
If you're looking for a reliable and trustworthy plumbing company, look no further than Taps and Traps. Contact us today to schedule a booking or ask any questions you may have.
Worse Experience
The reviews for Taps and Traps Plumbing are overwhelmingly negative, with all but one reviewer expressing dissatisfaction with the service they received. Several customers reported poor communication, with one reviewer stating that the plumber failed to return their calls and texts. Another reviewer had a boiler fitted by the plumber, but it was not registered for warranty, and the plumber also failed to install the pressure release valve. This resulted in the customer being without hot water for three weeks.
False Expectations
Some reviewers were left with false expectations after reading positive reviews. One reviewer even suspected that some reviews may have been fabricated. This expectation gap was heightened by the fact that one reviewer claimed to have many years of experience, but the quality of his work did not reflect this.
Lack of Attention to Detail
Several reviewers criticized the plumber for a lack of attention to detail. One reviewer stated that the plumber seemed unsure of what he was doing and did not complete the job to a satisfactory standard. Another reviewer had to hire another plumber to fix the problems caused by the initial work done by Taps and Traps Plumbing.
Positive Reviews
Despite the overwhelming negative reviews, two reviewers had a positive experience with Taps and Traps Plumbing. One reviewer praised the plumber for providing excellent service, following up with calls and texts to update them on the work being done, and doing a good job despite the fact that he fits unusual parts. The other reviewer recommended the plumber for providing great advice and doing a fantastic job fixing a small plumbing issue.
