The family firm that puts you first
At KD Jones Heating Engineers Ltd, we are a family-run business with over 19 years of experience in providing expert central heating services. Our team of qualified and Gas Safe engineers are dedicated to delivering a high-quality service to our customers across various locations in Surrey, Sussex, and Kent. We pride ourselves on our reputation for providing a reliable, efficient, and professional service that puts our customers' needs first.
Our Services
As an accredited Worcester boiler installer, we offer a range of services including boiler installation, boiler servicing, and boiler breakdown and repair. Our experienced engineers are equipped to handle all types of boiler repairs, from routine maintenance to emergency callouts. We also provide underfloor heating solutions, expertly installed by our registered Nu-Heat installers.
In addition to our central heating services, we offer expert plumbing repair and installation services, ensuring that your home's water and waste systems are working efficiently and effectively. Our team is fully trained to handle all aspects of plumbing, from leak repairs to full system installations.
Our Expertise
With over 15 years of experience in the industry, our team has built a reputation for delivering excellent customer service, providing clear and transparent estimates, and ensuring that all work is completed to the highest standards. We are proud to be an Introducer Appointed Representative of Phoenix Financial Consultants Limited, offering finance options for our customers.
Expertise in Renewable Energy
As a forward-thinking business, we believe in the importance of reducing our carbon footprint. That's why we offer expert consultation and installation of renewable energy systems, including solar thermal and solar photovoltaic solutions. Our team of experts will guide you through the process, providing tailored solutions to help you reduce your energy consumption and reduce your carbon emissions.
Awards and Accreditation
We are proud of our excellent reputation and the numerous testimonials from satisfied customers. We have received numerous awards and accolades for our services, including being a Worcester Accredited Boiler Installer and being a registered Nu-Heat underfloor heating installer.
Why Choose Us?
At KD Jones Heating Engineers Ltd, we believe that service is paramount. We understand that choosing the right heating and plumbing service provider can be daunting, so we offer a range of benefits, including:
- Expert advice and customer service
- Competitive pricing and flexible finance options
- FREE quotes and no-obligation estimates
- Fully qualified and Gas Safe engineers
- Wide range of services tailored to meet your needs
Get in Touch
If you're looking for a reliable and expert heating and plumbing service, get in touch with us today. Our team of qualified engineers are available to provide expert advice and quotations for your requirements. Contact us on 01737 211 376, email us at info@kdjones.co.uk, or visit our website at kdjones.co.uk.
Positive Feedback
The majority of customers have had a positive experience with KD Jones Heating, with many praising the company's professionalism, punctuality, and quality of work. Several reviewers have highlighted the helpfulness and friendliness of the engineers who visited their homes, with some even going as far as to say they will definitely use the company again.
Services
KD Jones Heating offers a range of services, including boiler servicing, heating system repair and installation, and hot water valve installation. The company's engineers are knowledgeable and experienced in their work, able to diagnose and fix issues quickly and efficiently.
Common Improvements
While some customers have expressed satisfaction with the company's services, others have noted some areas for improvement. A few reviewers have mentioned that the initial booking process was not always accurate, with one customer accidentally booked in for a boiler service only when they had specifically requested a boiler and fire service. Another customer mentioned that the follow-up service after the initial visit was not satisfactory.
Negative Feedback
Unfortunately, not all customers have had a positive experience with KD Jones Heating. A few reviewers have expressed disappointment with the service they received, citing issues such as poor communication, lack of professionalism, and inadequate workmanship. One customer even went as far as to say they will not use the company again.
