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Your Experience Is Our Priority

At Heat Hampshire, we pride ourselves on being a trustworthy and reliable heating and plumbing company, serving the Hampshire area. Our team of experienced engineers is dedicated to providing top-notch services, from boiler installations to plumbing repairs, to ensure your home is warm, safe, and efficient.

Our Services

We offer a wide range of heating and plumbing services, catering to your unique needs. Our expertise includes:

  • New Boiler Installation: We specialise in designing and installing heating systems tailored to your specific requirements. Our engineers work closely with you to choose the right boiler for your lifestyle and budget, from top brands like Worcester, Vaillant, Viessmann, Ideal, and Baxi.
  • Boiler Repairs: We understand the frustration of dealing with a faulty boiler. Our qualified engineers will work tirelessly to repair and get you running again as soon as possible.
  • Boiler Servicing: Regular servicing is crucial to maintaining your boiler's efficiency and prolonging its lifespan. Our experts will ensure your system is in top condition, keeping you and your family safe.
  • Powerflushing: This service is essential for clearing debris and preventing blockages in your heating system. Our engineers will power flush your system to improve efficiency, reduce running costs, and extend the life of your system.
  • Plumbing Services: Sometimes, unexpected issues arise. Our plumbers will respond quickly to fix leaks, unclog drains, and ensure your plumbing system is in excellent working condition.
  • Underfloor Heating: We design and install underfloor heating systems, providing enhanced comfort, improved fuel efficiency, and maximising space.
  • Gas Safety Certificates: As a landlord, ensuring the safety of your rental property is paramount. Our gas safety checks guarantee your appliances are in safe working order, and we'll issue a landlord certificate.

Our Team

We're a family-run business, and we take great pride in our customer-focused approach. Our team is made up of skilled and qualified professionals who are always willing to lend a helping hand. Meet our engineers:

  • Alberto Castellon, Senior Heating Engineer and Owner - Alberto's passion for heating systems shines through in his work. He's dedicated to providing top-quality services and ensuring his customers are satisfied.
  • Kelly, Office Manager - Kelly keeps our office running smoothly, ensuring we always have the right people and equipment in the right place at the right time.
  • Andy, Senior Heating Engineer - Andy is an expert in fault finding and loves the satisfaction of solving complex problems.
  • Sam, Plumber - Sam enjoys working on various types of systems and ensuring installations are seamless.
  • Callum, Heating Engineer - Callum is a rising star in the world of heating engineering, always eager to take on new challenges and learn more.
  • Marc, Plumber - Marc is a skilled plumber with a keen eye for problem-solving and a passion for delivering the best results.

Our Achievements

We're proud of our excellent reputation, built on the shoulders of happy customers like you. Here's what some of our satisfied customers have to say:

  • "Andy arrived on the dot and completed the work within the estimated time. It was a pleasure to have Andy and Chris in the house." - Customer in Winchester, October 2021
  • "The quality of the work carried out was of the highest standard. performed by a team of heating engineers installing a design which displayed the excellent talent for lateral thinking of Heat Hampshire's principal engineer, Mr. Alberto Castellon." - Customer in Winchester, October 2021
  • "Brilliant job altering very strange plumbing as part of kitchen refit. Highly recommended." - Customer in Winchester, October 2021
Reviews (12)
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Positive: Reviews praised the company's professionalism, punctuality, quality of work, and customer service.
Negative: Reviews criticized the company's workmanship, professionalism, and customer service, with some experiencing reckless driving and overcharging.

Summary of Reviews

Complaints about Workmanship and Professionalism

Several reviewers expressed dissatisfaction with the workmanship and professionalism of Heat Hampshire. One reviewer mentioned that the company's representative failed to bring a essential item, then tried to charge extra for it. Another reviewer reported that the company installed an incorrect valve, which led to a large gas bill, and also tried to sell them an unnecessary thermostat.

Incident Involving a Company Van

One reviewer reported a negative experience with a company van, which allegedly drove recklessly and endangered the reviewer's safety on a bike.

Positive Experiences

On the other hand, many reviewers praised the company's professionalism, punctuality, quality of work, and customer service. They reported positive experiences with the installation of heating systems, thermostats, and boilers, and commended the company's responsiveness and workmanship.

Positive Comments about Specific Employees

Several reviewers specifically mentioned the excellent service provided by certain employees, including Alberto, who was described as friendly, knowledgeable, and professional.