Your complete plumbing and heating solution, 24/7, 365 days a year.
Fred Margarson Plumbing & Heating Contractors is a company with a rich history dating back to 1946. The company was founded by Fred Margarson and formally incorporated in 1960. Over the years, we have demonstrated our expertise in the design, installation, and maintenance of domestic, commercial, and industrial central heating systems and plumbing installations. Our services extend to chlorination of hot and cold water installations as well as providing 24-hour emergency callout for our customers.
Our Expertise
At Fred Margarson Plumbing & Heating Contractors, we pride ourselves on our extensive experience in the plumbing and heating industry. Our team of skilled professionals, comprising approximately 10 to 12 time-served plumbers, has received training in various aspects of plumbing and heating systems. Five of our team members have been trained in domestic and/or commercial boiler service engineering and have attended courses on Nuway and Riello gas and oil burners and Ideal Super Concord modular boiler courses. Additionally, the service engineers have attended courses at Burco, Maxol, Camray Boulter, Potterton Myson, and Ideal.
Services
Our comprehensive range of services includes:
- Design and installation of central heating systems
- Installation and maintenance of plumbing installations
- Chlorination of hot and cold water installations
- Boiler service and maintenance
- 24-hour emergency callout
Our Accreditations
We hold various accreditations and registrations, including:
- CORGI Registration Number: 3668
- OFTEC registration for oil-fired installations, Registration No: C4391
- Membership of the Association for Plumbing and Heating Contractors
- National Britannia 'Safe Contractor' Accreditation
- JIB (Joint Industry Board) Pay Rates and National Agreement
- Anglian Water Approved Plumber Scheme
Our Clients
We have worked with numerous prominent clients across various industries, including local authorities, hospitals, schools, and commercial establishments. Our clients include North East Lincolnshire Council, North Lincolnshire Council, East Lindsey District Council, and more.
Our Team
Our team consists of experienced professionals, including:
- Chris Margarson, Office Manager/Foreman
- Denise Margarson, Financial Director
- Helen Lowe, Typist & Telephonist
- Dawn Evans, Typist & Telephonist
Contact Us
For more information on our services and accreditations or to contact us, please visit our website or use the contact details provided.
Company Performance
The company's performance is a mixed bag, with some customers expressing severe dissatisfaction while others have had excellent experiences.
Issues with Customer Service
Several customers have reported poor customer service, with instances of rude and patronizing receptionists, lack of follow-up on appointments, and unhelpful staff. Some customers have even reported being avoided or ignored by the company.
Problems with Work Quality and Communication
Some customers have experienced issues with the quality of work done by the company, including instances of no work being carried out despite claims of having done so. There have also been reports of poor communication, including failure to provide prices, and incorrect invoicing.
Appointments and Scheduling
Scheduling appointments seems to be an area of concern for the company, with customers experiencing long wait times, forgotten appointments, and unhelpful staff when trying to reschedule.
Positive Experiences
On the other hand, some customers have reported excellent experiences with the company, citing friendly and professional engineers, prompt service, and efficient resolution of issues.
Specific Services
The company offers services such as heating system maintenance, LPG boiler servicing, and plumbing and heating solutions. While some customers have had negative experiences with these services, others have reported positive outcomes.
