Our Commitment
Dishley Plumbing & Heating is a family-run business based in Loughborough with over years of experience providing professional plumbing and heating services in the Leicester area. We take pride in offering reliable, efficient, and personalized solutions to all your plumbing and heating needs. Our team of skilled engineers are Gas Safe registered and continuously trained to deliver exceptional workmanship and exceptional customer service.
Who We Are
Composed of experienced professionals with deep understanding of all aspects of plumbing and heating systems, DP&H Plumbing & Heating offers comprehensive services to both residential and commercial clients. We prioritize clear communication, upfront pricing, and respect for your property throughout the entire process.
1. Boiler Services
- Comprehensive boiler installation, maintenance, and repairs
- Installation of high-efficiency condensing boilers
- Gas safety checks and servicing
- Troubleshooting and repair of all major boiler brands
2. Plumbing Solutions
- Repairing and replacing leaking faucets, toilets, and pipes
- Installation of new bathroom and kitchen fixtures
- Comprehensive leak detection and repair services
- Emergency plumbing repairs to minimize damage and disruption
3. Landlord Services
- Completion of mandatory Landlord Gas Safety Inspections (LGSI)
- Certificate issuance and documentation
- Ongoing maintenance and inspection services
4. Underfloor Heating
- Installation, repair, and maintenance of underfloor heating systems
- System diagnostics and performance optimization
- Ongoing support and troubleshooting services
5. Additional Services
- Emergency call-outs 24/7
- Free, no-obligation quotes
- Transparent billing and communication
Our Promise
At Dishley Plumbing & Heating, we are dedicated to exceeding customer expectations. We offer:
- Prompt response: We prioritize quick turnaround times and minimize disruption.
- Detailed communication: We clearly explain the problem, proposed solution, and cost estimates beforehand.
- Quality workmanship: Our skilled engineers use high-quality materials and follow industry best practices.
- Customer-focused approach: We treat each customer with respect and provide personalized solutions tailored to their needs.
Elaine Robinson's review highlights a disappointing experience with a service provider. She initially emailed the company to inquire about prices for the service and a Gas Safety Certificate, receiving a professional response assuring her that they would be happy to carry out the work. However, despite numerous attempts to follow up over the course of three weeks, Elaine has received no response, leading her to seek alternative providers.
Lack of Communication
Elaine's review suggests that the company failed to maintain communication with her after the initial contact. She expressed frustration at not receiving replies to her phone calls or emails, which has left her feeling neglected and forced to look elsewhere.
Unmet Expectations
Considering the company's initial promise to carry out the work, Elaine's review indicates a significant letdown in meeting her expectations. The lack of communication and lack of follow-through on their commitments have damaged the provider's reputation in Elaine's opinion.
