Welcome to ThermoServ, your reliable and friendly heating engineering team that has been delivering high-end domestic heating maintenance and commercial services since 1977. Based in Croydon, we extend our services throughout London, Surrey, and South East England. Our commitment to top-notch training, innovation, and a highly skilled workforce has earned us an unrivaled reputation for delivering the best installation, maintenance, and repair work.
Our Services: A Comprehensive Range of Solutions
Commercial Services
Our local Gas Safe registered engineers are proficient in handling all types of commercial breakdowns, ranging from emergencies to minor faults. Our Commercial services encompass boiler maintenance, servicing, and repair, ensuring that your business operations run smoothly during periods of high demand.
Industrial Services
At ThermoServ, we continuously strive for development and innovation. Our industrial services cater to all aspects of heating and air conditioning systems for industrial property owners. We offer installation, maintenance, and repair, guaranteeing the efficient operation of your systems.
Domestic Services
Our domestic services cover all types of boilers, including the latest models from renowned manufacturers like Glow Worm, Valliant, and Worcester Bosch. Our skilled engineers provide expert installation, maintenance, and repair services for your home heating systems, ensuring optimal performance and energy efficiency.
Education Services
ThermoServ takes pride in looking after over 400 schools in and around the South East Region and the City of London. We deliver planned preventative maintenance, responsive repairs, and installation works, ensuring a safe and comfortable learning environment for students and staff.
Client Testimonials: Our Customers Speak
"Great staff and operatives. They get the job done quickly." - Ben Smith
"A great local company, friendly and reliable. Always very punctual and professional. Highly recommended." - Faye Wilde
"I have had the pleasure of working with ThermoServ for a number of years now. They are a great company to work with and are passionate about what they do. I have only had great experiences with ThermoServ and look forward to continuing this relationship with them." - Dylan Kennedy
Our Commitment: Maintaining Industry Standards
At ThermoServ, we are dedicated to maintaining the highest industry standards, providing our clients with peace of mind. Our Quality Management Statement affirms our commitment to quality, ensuring that every project we undertake meets and exceeds customer expectations.
Our Story: A Journey of Growth and Success
Founded in 1977, ThermoServ has grown from a local Mechanical and Electrical contracting business to a market-leading enterprise. With a focus on family values and employee-centric operations, we continue to expand our services, incorporating the latest technology and solutions for all our clients' needs.
Negative Experiences
Numerous reviewers have had unpleasant experiences with Thermoserv, citing poor professionalism, punctuality, and responsiveness. Some customers have reported rude and nonchalant behavior from engineers, lengthy appointment delays, and cancellations without notice. In one instance, an engineer was said to have been confrontational and abusive, making gestures and using obscenities towards a customer. Other reviewers have expressed frustration with billing practices, claiming that they were overcharged for services despite not being fully completed.
Positive Experiences
On the other hand, a few reviewers have had positive experiences with Thermoserv. One customer praised the company's prompt and professional service, stating that an engineer was able to fix their boiler quickly and efficiently. A landlord also recommended the company, stating that they had used their services and were impressed with the outcome. Additionally, a few reviewers praised the company's reliability, friendliness, and punctuality.
