The future is Style. Meet the new Worcester Bosch lifestyle range.
At Hollands Heating & Plumbing Ltd, we pride ourselves on being one of the most reliable and efficient heating and plumbing companies in Surrey and the surrounding areas. With over 40 years of experience, our team of expert engineers has been providing top-notch services to domestic and business customers alike.
Our Services
We specialise in the installation of condensing boilers from leading brands such as Worcester, Vaillant, Baxi, GlowWorm, Ideal, Potterton, and Keston. Our team of experienced engineers will ensure that your new boiler is installed to the highest standards, providing you with a reliable and efficient heating system. In addition to boiler installation, we also offer annual boiler servicing, repairs, and maintenance to ensure that your system is operating at peak performance.
Our services extend beyond boiler installation and maintenance. We also offer bespoke bathroom design and installation services, where our team will work closely with you to understand your needs and preferences to create a bathroom that meets your exacting standards. Furthermore, we provide general plumbing services, including pump installation, water softener installation, and accumulator installation.
Our Expertise
Our team of engineers is accredited and monitored by several trade and industry bodies, ensuring that our customers receive a high standard of workmanship, experience, and professionalism. Our reputation has been built on hard work, reliability, and a commitment to providing exceptional customer service.
Our Commitment
At Hollands Heating & Plumbing Ltd, we are committed to providing our customers with cost-effective, reliable, and efficient heating and plumbing solutions. We understand the importance of having a reliable heating system, and we strive to provide our customers with the best possible service to ensure that their homes are warm, comfortable, and safe.
Poor Customer Service and Quality of Work
The reviews for Hollands Heating and Plumbing are split between completely negative and overwhelmingly positive. The negative reviews highlight poor customer service, including delayed callouts, poor communication, and overcharging. One reviewer waited weeks for a boiler to be repaired and was charged exorbitant fees. Another reviewer experienced poor responsiveness, with emails and queries going unanswered. Additionally, one reviewer had to pay for a high call-out fee, which increased when the engineer had to fetch a basic spare part.
Unreliable and Overpriced
Several reviewers expressed dissatisfaction with the company's reliability and pricing. One reviewer was charged for three hours of work when it should have taken 30 minutes to complete. Another reviewer was quoted a longer time for the job than was actually required, and the engineer missed a second problem with the boiler. Several reviewers mentioned being overcharged, with one calling it "atrocious."
Exceptional Work and Service
On the other hand, several reviewers had excellent experiences with Hollands Heating and Plumbing. One reviewer praised the friendly and efficient engineer who fixed two radiator valves in a timely manner. Another reviewer commended the company for their reliability, efficiency, and competitive pricing. A third reviewer was impressed with the team's work ethic and helpfulness, saying they would definitely use them again.
