Your trusted partner for all your heating and plumbing needs
At Gas World, we pride ourselves on being one of the most trusted and experienced heating, plumbing, and renewable energy companies in the South West of England. With over 35 years of experience, our team of Gas Safe registered engineers have built a reputation for providing exceptional service, quality workmanship, and unmatched customer care.
Our Services
We offer a comprehensive range of services designed to cater to all your heating, plumbing, and renewable energy needs. From central heating installations, maintenance, and repairs to fireplace and surround installations, we have got you covered. Our team of experts is also skilled in renewable energy installations, ensuring you can reduce your carbon footprint and save on your energy bills. Additionally, we provide specialist services for new build projects, mechanical heating and plumbing, fire sprinkler systems, and social housing.
Our Experience
With over 20,000 boilers installed across the Westcountry, our team has the expertise and knowledge to tackle even the most complex projects. Our engineers are among the most skilled and experienced in the country, with extensive experience in a wide variety of heating systems and products. We regularly update our training to ensure we are always up-to-date with the latest products and technologies.
Our Commitment
At Gas World, we are committed to providing exceptional service, quality workmanship, and unmatched customer care. We pride ourselves on building long-term relationships with our clients, which is why we offer a comprehensive range of services designed to cater to all your heating, plumbing, and renewable energy needs. Whether you're a homeowner, housebuilder, or local authority, we are dedicated to providing you with the highest level of service and expertise.
Our Showroom
Visit our state-of-the-art showroom in Bristol, showcasing a range of beautiful and heat-efficient fireplaces. Our showroom is the largest in the area, providing you with the perfect opportunity to explore our range of products and services.
Poor Customer Service and Reliability Issues
Many customers have expressed frustration and disappointment with the company's customer service, citing rude and unhelpful staff, unreturned calls, and a lack of consideration for residents and their property.
Incompetent Technicians and Subpar Service
Several reviewers have reported issues with the competence of the company's technicians, including instances of wrong parts being fitted, inadequate solutions to problems, and a lack of demonstration on how to use new equipment.
Deception and Misleading Practices
Some customers have reported being misled about call-out charges, and experiencing difficulties in getting refunds or resolutions to issues.
Positive Experiences with Individual Engineers
A few customers have reported positive experiences with individual engineers, citing their politeness, professionalism, and good workmanship.
Overall Dissatisfaction
The majority of reviewers have expressed overall dissatisfaction with the company, citing poor service, incompetence, and deception.
