ABC Plumbing & Heating has been providing efficient and reliable plumbing and heating services to residential and commercial clients across the West Midlands for many years. We take pride in offering a comprehensive range of services, ensuring complete peace of mind for our customers. Our team of fully qualified and experienced engineers are dedicated to delivering exceptional service and tackling any issue with expertise and efficiency.
Our Services
1. Heating & Boiler Services
We offer comprehensive boiler servicing, repairs, installations, and maintenance for both gas and oil heating systems. Our experienced technicians can diagnose and resolve heating problems, ensuring your home stays warm and comfortable throughout the year.
2. Plumbing Solutions
From minor leak repairs to complete bathroom and kitchen renovations, our skilled plumbers are equipped to handle all your plumbing needs. We offer comprehensive services such as faucet and tap repairs, drain cleaning, burst pipe repairs, and complete plumbing installations.
3. Breakdown Cover
Our comprehensive breakdown cover provides peace of mind in an unexpected situation. Choose from various levels of cover to protect your boiler, central heating, plumbing, and drains from unforeseen breakdowns.
4. New Installations
Our experienced contractors can expertly install new boilers, central heating systems, and other appliances, ensuring optimal efficiency and performance.
5. Powerflush
Our qualified engineers perform comprehensive powerflushing services to remove debris and sludge buildup from central heating systems, restoring optimal efficiency and warmth.
We are committed to
- Providing personalized and efficient service tailored to each customer's needs
- Using high-quality materials and workmanship
- Delivering clear and transparent communication throughout the process
- Completing projects on time and within budget
- Offering competitive rates and transparent pricing options
Choosing ABC Plumbing & Heating means
- Access to experienced and qualified engineers
- Responsive and reliable service
- Comprehensive range of services to meet your unique needs
- Unwavering commitment to customer satisfaction
- Competitive rates and transparent billing practices
Contact us today to discuss your specific needs and schedule a consultation with our friendly team.
Company Performance
The company's performance has been marred by allegations of scams, high prices, and poor customer service. Two reviewers reported being ripped off by the company, with one claiming to have been charged an exorbitant amount for a simple repair and the other accusing the company of using different names to deceive customers.
Customer Service
The customer service department has been criticized for its unhelpfulness and rudeness. One reviewer reported being treated poorly by a representative who refused to answer their questions and showed no empathy towards their situation.
Reliability and Quality
On the other hand, some reviewers have reported positive experiences with the company's engineers, who have been described as reliable, on time, and professional. Two reviewers praised the company's services, stating that they have been with the company for a long time and have always received good service.
Pricing
The company's pricing has been criticized for being high, with one reviewer claiming to have been quoted an excessive amount for a simple repair. Another reviewer reported being quoted a high price and then being ignored when they asked for a breakdown of the costs.
Recommendations
Two reviewers have recommended the company, citing their positive experiences with the engineers and the quality of service. However, three reviewers have warned others to avoid the company due to their negative experiences.
