Live in Comfort, Achieve More
Our company was established with the vision of empowering people to create comfortable and efficient homes through innovative heating and plumbing solutions. We believe in the power of technology to enhance the way you experience your space, while offering exceptional customer service and sustainable solutions.
Our Expertise & Services
We offer a comprehensive range of services to meet all your heating, plumbing, and bathroom needs. Our expertise includes:
Heating Solutions
- Boiler installation, maintenance, and repair
- Central heating systems design and installation
- Geothermal systems
- Underfloor heating installations and upgrades
Plumbing Services
- Comprehensive plumbing repairs and installations
- Leak detection and repair
- Drain cleaning and unclogging services
- Water heater installation, maintenance, and repair
- Comprehensive bathroom and kitchen remodeling
Bathroom Solutions
- Installation and design of custom bathrooms
- Shower and bathtub installations and repairs
- Vanity and sink installations
- Heated towel rails and radiator installations
Sustainability & Innovation
We are committed to offering sustainable and eco-friendly solutions whenever possible. We prioritize energy-efficient products and technologies that reduce your carbon footprint and optimize your energy consumption. We are also constantly researching and developing innovative solutions to meet the evolving needs of our customers.
Customer Focus
At the heart of our business lies a deep commitment to customer satisfaction. Our team of experienced technicians are dedicated to:
- Providing reliable and personalized service
- Communicating proactively and transparently
- Completing work efficiently and leaving your home clean and tidy
Our Values
Our core values guide everything we do:
- Integrity: We operate with honesty, transparency, and accountability in all our dealings.
- Quality: We deliver exceptional workmanship and use only high-quality materials.
- Customer Focus: Our customers are at the heart of everything we do.
- Innovation: We embrace new technology and solutions to enhance your home and your experience.
Disappointing Customer Experience
Many reviewers have shared their disappointing experiences with Plumb Nation, with common complaints including delayed or non-delivery of products, faulty items, and poor customer service. Several reviewers mention being left in the dark about the status of their orders, with communication from the company being unhelpful or nonexistent.
Some reviewers have experienced issues with orders being lost or misplaced, while others have received products that were damaged during shipping. There are also reports of faulty items being delivered, with companies like PayPal being required to help resolve disputes.
Customer Service Issues
Several reviewers have had difficulty getting in touch with customer service representatives, or have been met with unhelpful or unresponsive staff. Enquiries about orders have gone unanswered, and promises of refunds or replacements have been broken.
Conclusion
It appears that Plumb Nation has a history of disappointing customers, with poor communication, faulty products, and unhelpful customer service being common complaints. With such a large number of negative reviews, it is recommended that potential customers look elsewhere for better service.
