Trust us to keep you warm and safe
A Family-Run Heating & Plumbing Business in Yorkshire
Heating Advisory Services is a family-owned business with over 25 years of experience in providing professional and reliable heating and plumbing services throughout the Yorkshire region. We pride ourselves on delivering exceptional customer service, tailored solutions, and expert advice to both domestic and commercial clients.
Our Expertise
Our team of experienced engineers are highly skilled in:
- Gas & Oil Heating System Installations: We design and install efficient and reliable gas and oil heating systems for homes and businesses.
- LPG Heating Systems: We are experts in LPG heating systems, ensuring safe and reliable installations and repairs.
- Central Heating Inspections & Repairs: Regular inspections and prompt repairs keep your heating system running smoothly and efficiently.
- Renewable Energy Solutions: We install and maintain sustainable heating systems like solar and ground source heat pumps.
Tailored Solutions for Your Needs
Whether you require a new boiler installation, a complete central heating system replacement, or ongoing maintenance and repair services, we tailor our solutions to your unique needs and budget. Our consultations are always free and we pride ourselves on providing honest, transparent advice.
Our Commitment to Excellence
We understand the importance of reliable heating and hot water in your home or business. Our commitment to excellence is reflected in:
- Prompt response times: We respond promptly to your inquiries and emergencies.
- Quality workmanship: Our engineers are highly skilled and experienced.
- Competitive pricing: We offer competitive rates and transparent cost estimates.
- Customer satisfaction: We prioritize your satisfaction and strive to exceed your expectations.
Get in Touch Today
For reliable heating solutions, professional advice, and exceptional customer service, choose Heating Advisory Services. Contact us today to schedule a consultation and discuss your individual needs.
Experience with Emergency Boiler Repairs
Delays and Lack of Communication
Some customers have reported experiencing delays and a lack of communication when trying to arrange repairs for their boilers. One customer, whose 85-year-old mother was left without heat for two days, was told that an engineer would be sent out in the afternoon but nobody came and the company never even bothered to let them know. Another customer was told that a boiler engineer would be with them after 4 pm the next day, but they never turned up and didn't even receive a courtesy call to offer an explanation.
Unethical Business Practices
There have been allegations of unethical business practices, with one customer claiming that the company tried to bully them into editing their review by implying that they wouldn't send an engineer unless the review was changed. This has led to a breakdown of trust and a loss of confidence in the company.
Good Service from Engineers
However, some customers have reported receiving good service from the engineers themselves. One customer praised Sam for fitting a new thermostat with a timer and providing great service all round.
Cold Calling and Negative Reviews
One customer reported being cold called by someone claiming to be from the company, although the owner has denied that it was anyone from their company. Another customer had their negative review removed from Yell after the company complained, and had to resubmit it.
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